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FAQsLearn more about We Fix Mac, the essential repair services that we offer and the warranties that come with each repair
Do I Need An Appointment?
Yes, for our Walk-in Service you will require an appointment. All three of our services can be booked online. Please select your repair(s) on this page and service on the next page.
Are your repairs covered by a warranty?
Yes, we provide a 1 Year Warranty for all of our repairs.
Where are you located?
We are located in Torquay, Our address will be provided with your booking confirmation.
Do your prices include parts & labour?
Yes, all of our prices include Parts, Labour, Call Out Fee or Return postage .
Do I need to back-up my data before my repair?
Whilst we don’t experience data loss through our repairs, we would recommend completing an iCloud back-up prior to your repair, as good practice.
How long does it take to diagnose an unknown fault?
Our full diagnostic procedure takes between 24-48 hours to complete for an unknown fault.
Where are you located?
At We Fix Max, we work on a no-fix-no-fee policy. If our technicians are unable to complete your repair, you will not be charged for parts or labour.
Can you repair a damaged logic board?
Yes, we would complete a full diagnostic prior to quoting for our repair. If your logic board has been repaired before visiting us, we would ask you to provide as much detail about the previous repair(s) as possible.